Privacy Policy

We may collect information you choose to send us, including:

• Name, email address, and phone number
• Nationality, service interest, and message details from our contact form
• Product links, shipping addresses, and order notes for proxy shopping
• Document-related details you share for checklists or reviews (visa type, receiving office, etc.)
• Basic technical data such as browser type and pages visited (via hosting/analytics tools)

We use personal information to:

• Respond to inquiries and provide quotes
• Deliver study, document, or proxy shopping services you request
• Communicate order status, document checklists, and support updates
• Improve our website and services
• Comply with applicable law

We do not sell your personal information.

We may share information with trusted providers only as needed to run the service — for example email delivery (such as formsubmit.co for contact form submissions), shipping carriers (DHL/UPS), payment processors, and hosting on Vercel. Marketplace sellers may receive the details required to complete a purchase you approve.

Complex legal matters may be referred to licensed professionals with your knowledge.

We keep inquiry and order records only as long as needed for the service, accounting, or legal requirements, then delete or anonymize them when practical. We use reasonable technical and organizational measures to protect data, but no online transmission is fully secure.

You may request access, correction, or deletion of personal information we hold about you by emailing info@hezokorea.com. You can also stop marketing emails by using any unsubscribe link we provide.

Questions about this policy: info@hezokorea.com. Office hours: Monday–Saturday (KST).

This page is informational and not legal advice. We may update it as our practices or tools change; the date at the top reflects the latest revision.