FAQ
Frequently Asked Questions
Answers to common questions about our proxy shopping and document services.
Frequently asked questions
What is HezoKorea?
HezoKorea is a Korea concierge offering proxy shopping (buy from Korean marketplaces and ship worldwide) and English document services for foreigners in Korea.
How do I place a proxy shopping order?
Submit a product link via our homepage contact form or email info@hezokorea.com. We verify, quote, and purchase on your behalf.
Do you ship to my country?
We ship to 40+ countries via DHL and UPS. Include your address in your request for a shipping estimate.
What document services do you offer?
Visa documents, ARC applications, certified translation, notarization, and family/business documents — with English guidance throughout.
Are you a law firm?
No. We provide document preparation and process guidance. Complex legal matters are referred to licensed professionals.
How do I contact HezoKorea?
Email info@hezokorea.com or use the contact form on our homepage. All first contact is by email.
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Ready to get started?
Email info@hezokorea.com or submit a request on our homepage — we reply by email within 24 hours.
Contact HezoKorea