FAQ
FAQ: Korea Proxy Shopping & Document Services
Common questions about Korea proxy shopping (we are a shopping agent, not a VPN), Korea document services, study in Korea, medical in Korea, and housing in Korea.
Frequently asked questions
What is HezoKorea?
HezoKorea is a Korea concierge offering Korea proxy shopping (buy from Korean marketplaces and ship worldwide), Korea document services, study in Korea and medical in Korea coordination, and housing consulting for foreigners.
Is Korea proxy shopping a VPN?
No. Korea proxy shopping means we act as your shopping agent in Korea, we buy and ship products. It is not a VPN or network proxy.
How do I place a proxy shopping order?
Submit a product link via our homepage contact form or email info@hezokorea.com. We verify, quote via inquiry, and purchase on your behalf.
What items can you not buy or ship for proxy shopping?
We do not buy or ship fermented/perishable foods, items over USD 1,000, jewelry and precious metals, luxury watches, gift cards/vouchers, or EMS/customs-restricted goods. Proxy inquiries require agreement to these restrictions before processing.
Do you ship to my country?
We ship to 40+ countries via EMS (Korea Post) and UPS Expedited Shipping. Include your address in your request for a shipping estimate. EMS weight, size, and box details are in our EMS packing guide.
What document services do you offer?
Korea visa documents, ARC application Korea help, certified translation Korea, notarized translation Korea, and apostille Korea, with English guidance throughout. Quote via inquiry.
Do you help foreigners rent housing in Korea?
Yes. Our Housing in Korea service recommends where to live for study, medical care, or a longer stay. Optional Korea real estate deal support helps you sign with a local agent even if you do not speak Korean. We are not a landlord or listing site.
Are you a law firm?
No. We provide document preparation and process guidance. Complex legal matters are referred to licensed professionals.
How do I contact HezoKorea?
Email info@hezokorea.com or use the contact form on our homepage. All first contact is by email.
Related services
Proxy Shopping
Learn about our buying service.
Document Services
Visa, ARC, and translation help.
Housing in Korea
Where to live in Korea for study, medical, or longer stays.
Housing Recommendation
Purpose-based neighborhood shortlist for foreigners.
Real Estate Deal
English support through a Korean lease signing.
Ready to get started?
Email info@hezokorea.com or submit a request on our homepage, we reply by email within 24 hours on business days.
Contact HezoKorea